Novaleigh Mbu

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Verified Reviewer
| map-marker Elkhart, Indiana

Product issue

I bought a bag of jalapeño pretzels and it doesn't have any jalapeño taste is I'm just saying it was not hot enough so it needs more jalapeño in it
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User's recommendation: Put more jalapeño taste to it

Dwight D Nxr

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Verified Reviewer
| map-marker Jamestown, North Carolina

Product Quality

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Snyders Lance - Product Quality
Snyders Lance - Product Quality - Image 2
Purchased Archway Soft baked Oatmeal Cookies. The expiration date is July 6 2024 the production code is AD0104W4306:404 The cookies were extremely dry and they were hard. These were bought in a Walmart store in High Point, NC Cannot photograph receipt because it was thrown away before I opened cookies.
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User's recommendation: Don’t trust the package information that says they are soft as well as the expiration date.

Karen H Pxx

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Verified Reviewer
| map-marker North Canton, Ohio

Your cheese popcorn sucks now!

Snyders Lance - Your cheese popcorn sucks now!
Where is the cheese???..not like it used to be!..what happened???..I would like a response..my email is karenhyde321@***.com..I would like 5o here from you..very disappointed long term customer!!!
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User's recommendation: Go with cheetos

Anonymous
map-marker Charlotte, North Carolina

Retirement Benefits

Trying to contact Administrator for Retirement Benefits, please contact me about my retirement benefits with your company
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User's recommendation: 24 hour rule in returning contact information

Patti S Ayh

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Verified Reviewer
| map-marker Washington, District Of Columbia

Burnt pretzels

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Snyders Lance - Burnt pretzels
Snyders Lance - Burnt pretzels - Image 2
The Snyder Mini pretzels need a better quality control. In the past several months I have purchased 3-4 bags of these pretzels. Each time the pretzels have been burnt on one side. This changes the entire taste of the product and not for the better!! Im tired of throwing bags away. I demand a call back from customer service!
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User's recommendation: Check your product quality before purchasing

Karen H Pxx

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Verified Reviewer
| map-marker North Canton, Ohio

Why is your cheese popcorn with less taste and cheese?

I have been buying snyder products for 30 plus years..what happened to your product!!! Never again...very disappointed!..
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Anonymous
map-marker Mechanicsville, Virginia

Stale Snaps in box

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Snyders Lance - Stale Snaps in box
Snyders Lance - Stale Snaps in box - Image 2
Purchased a box of 100 calories Snaps, got home open and they are stale. KROGER 23111 Mechanicsville VA. Went in Publix 23111 Mechanicsville VA tonight they are out of date July 12, 2023.
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User's recommendation: Pull old stock off shelves

Brett b Ldb

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Verified Reviewer
| map-marker Juneau, Alaska

Total scam

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Updated by user Nov 02, 2023

The company is a scam.

Original review Oct 03, 2023
Only way to contact the company is through email and they only respond about once a week, they shipped my order to an address in a completely different state and now refuse to respond and take and responsibility, just took the money and ran. TOTAL SCAM BEWARE
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User's recommendation: Don’t lose your money

Anonymous
map-marker Saint Louis, Missouri

Broken crackers hiden in bottom of package

Snyders Lance - Broken crackers hiden in bottom of package
Snyders Lance - Broken crackers hiden in bottom of package - Image 2
Broken crackers hiden in bottom of package Failed to get what I paid Have normally gotten much better product
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User's recommendation: Quality control

Gilbert G Rrf

Bad Pop Secret popcorn

Each bag of pop secret popcorn would burn. It seems the popcorn gets stuck in the inside of the bag on one side and burns in a clump of popcorn. It happened in all three bags. Must be a bad batch. It's the Pop Secret Movie Theater Butter popcorn dated Jun102023 VB0611 OA D 12:18 2 0 238** ***** * Barcode Thanks, Gilbert Garcia 1-90*-***-****
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Loss:
$5

Preferred solution: Full refund

Carolyn S Jbq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Newton, Mississippi

To talk to our vendor

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Snyders Lance - To talk to our vendor
Snyders Lance - To talk to our vendor - Image 2
The chips are too salty!! DIDN'T ENJOY the chips, because they were too, salty!! I like Sweet mixed with heat!!
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Pros:
  • I liked the spicy taste
Cons:
  • Chips did not taste sweet and were too salty

Preferred solution: Full refund

User's recommendation: I will not recommend these chips to future customers, because they are too salty!!

Anonymous
map-marker Round Rock, Texas

Question

I don't know if you call this a complaint but I called y'all last week to see if there's a production problem with the Snyder peanut butter filled pieces and the

Representative said there was not. So here's my question or complaint.

The manager of the Walmart that I go to we've been trying a month to get the vendor that brings the Sydner to get me a whole box which is 12 bags and we have not got anywhere with that vendor. So if there's no production problems what is the problem with that vendor .Is it just the vendor don't give a darn and who's in charge that can light a fire under this vendor to get us what we need . I live in Rockdale Texas and it's the Walmart that I go to can somebody give me some help with this the manager has repeatedly talked to the vendor and we can't get anywhere .

Thank you Joe Collette. I don't think this vendor is very responsible putting out your product.

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Anonymous
map-marker Minneapolis, Minnesota

Was just checking to see if you still make the fudge crackers. I can't get them in store!

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I've been trying to get the Lance fudge crackers. Hvnt been stocked in store for a while now! She said they hv a batch ready to ship so I'm waiting to see if they come in. I'm not mad just wondering!
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User's recommendation: Buy several packages if you fund them!

Sheila P Ejl

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Verified Reviewer
| map-marker Ottawa, Ohio

Cheese popcorn

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bought bag of o ke doke hardly had any cheese on them,i bought these before and they had alot of cheese .But bag was awful,feed most to the birds.Need more cheese. sdphillips@***.net
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Preferred solution: Let the company propose a solution

Anonymous
map-marker Cape Coral, Florida

To place an order

I wasn't calling to complain, i was just trying to find a number to call to place an order Obviously, the phone number has changed
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Anonymous
map-marker Tucson, Arizona

Why I am not able to get a product?

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It is very difficult to get thru to you. I prefer to talk to a person but I was not successful. My question is why and when will you be making available gluten free peanut butter crackers?I have consumed them for several years and its important to me to have them available!!
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User's recommendation: Very good products

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